Stage 1 Informal |
Stage 2 Functional Focus |
Stage 3 Cross-Functional |
Stage 4 Process Optimization |
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Key Attributes |
• Firefighters highly regarded • Concern about just getting the job done • Informal and highly reactive management • No formal resource management processes • Limited process metrics and targets • Individual learnings not captured in process • Focus is on survival or financial turnaround • Unclear accountabilities |
• Difficult to coordinate • Functional Politics • Fundamental resource mgmt practices • Limited teamwork • Adherence to processes vary widely • Resource allocation is difficult • Difficult to learn from failed projects/efforts for fear of blame • Current performance is difficult to measure • Local/regional accountability |
• Value Stream Model, strong project/process mgmt • Overall processes integrate all functions • Local production cells • Cross-functional teams focused on process performance • Results focus w/ continuous improvement • Process targets routinely set/ measured • Process evaluated regularly and updated • Rudimentary Lean Tools |
• Lean Principles and Process is engrained in culture • Priorities set within context of value stream demand pipeline • Process is “owned” by all who use it • Process targets set based on world-class levels • Annual improvement of 10% to 15% in all major metrics routinely planned • P&L and Org controls for value stream and optimization |
Required Efforts |
• Stabilize processes • Work planning, resource management • Core resource mgmt principles • Functional effectiveness • Foundation metrics • Centers of Excellence |
• Continuous process improvement tools • Process baselines and measures • Resource mgmt disciplines • Process ownership • Improvements to Flow |
• Lean foundation • Team based continuous improvement • Problem solving and learning environment • Resource mgmt optimization • Supplier partnerships |
• Full Lean mindset • Cust focused and balanced process metrics • Aggressive continuous improvement • Continuous perf benchmarking |